Whether your client wants us to make adjustments to the types of posts we’re creating or they have a sale they’d like us to promote for them on social media, communication is important for keeping your clients happy. As you are the client-facing part of our relationship, it’s important for you to communicate with us whenever a client provides content, information, or suggestions. Emailing our Support team is the best way to communicate with us, as there is less chance for something being missed, and we’ll each have a record of the communication.
We will do our very best to do the same, communicating with you anytime we need something from you or your client. The better our communication with each other, the happier your clients will be, and the longer you’ll retain them as clients!