Our preferred method of connecting to your client's Facebook, Twitter, LinkedIn, Pinterest, and Google My Business accounts is through our white-labeled authorization buttons. This is similar to if you've ever logged into an app on your phone using your Facebook account. We only receive access to post to your client's page, never to make changes, remove things, update information, or change their password or security settings.
You can find our authorization buttons, with help, here:
Instagram is a little bit different. Because of their current validation settings, we are only able to connect our posting platform to your client's account by collecting the username and password for their account. At this time, there is no other way.
We do, however, take strong precaution with all collected login information by storing it in our secure CRM in a place only a few trusted team members can access. We promise to never share it, log in without your knowledge, or use it for anything other than to post to your client's page.
Note: Occasionally we will have an issue where Facebook or LinkedIn will not let our authorization buttons work properly due to their security settings. If this happens, we will give you two options:
- You can add our covert admin persona as an Admin on your client's business page, which will allow us to connect to their page through our app's backend. We will have access to their page at that time, however just as mentioned above, we take strong precaution with your client's information and would never do harm.
- You can wait until the issue with our authorization button is resolved. We will happily add a credit to your client's account in the amount of the days that we could not post due to the connection issue.